Shipping policy

Worldwide shipping from Sydney, Australia.

UNITED STATES SHIPPING

Shipping Method	Cost	Delivery Time
Express Shipping	$20 USD	3–5 business days
FREE Express Shipping	Orders over $300 USD	3–5 business days

All duties and taxes are included in your order total.

Orders are typically dispatched within 2 business days. Please allow extra time during busy periods.
Shipping timeframes are estimates and exclude dispatch time.

TRACKING YOUR ORDER

Once your parcel arrives in the US, track it via USPS here.

Your USPS tracking number is the same as your Australia Post tracking number.

PRE-ORDERS

Check the product description for estimated dispatch dates.
Orders containing pre-order items will ship together once all items are available.
For faster delivery, we recommend placing separate orders for in-stock and pre-order items.

ADDITIONAL INFORMATION

Please ensure your shipping address is correct, as it cannot be changed once dispatched.
Customers are responsible for tracking and collecting their parcels.
Returned-to-sender parcels can be reshipped at the customer's expense or refunded minus return shipping costs.
For delivery issues after dispatch, please contact Australia Post or USPS directly.